Frequently Asked Questions
Why should I care about cybersecurity as a small business?
Even small businesses are targets for hackers—43% of cyberattacks are aimed at small organizations. Criminals know small companies may lack strong protections, so they look for easy opportunities. Falling victim to a cyberattack can mean lost money, angry customers, or legal trouble.
What are the most common cyber threats I should worry about?
The biggest risks for small businesses are:
Phishing emails (tricking you into clicking bad links)
Ransomware(data locked away until you pay)
Viruses and other malware
Weak or stolen passwords
Even one wrong click by an employee can cause major problems.
What simple steps can I take to protect my business?
Start with these basics:
Use strong, unique passwords for each account.
Turn on multi-factor authentication (extra login step).
Keep software and devices updated.
Install and maintain anti-virus protection.
Train your staff to spot suspicious emails and mistakes.
Make regular backups of business data, and keep one copy off-site or in the cloud.
I'm not technical. How do I know if I'm doing enough?
You don’t need to be a tech expert. Focus on business impact: What information could hurt your company if leaked, lost, or stolen? Protect company finances, customer info, and anything that could disrupt your business. When in doubt, ask for help—from your IT provider or a cybersecurity consultant.
Are there tools or resources made for small businesses?
Yes. There are many guides and free checklists aimed at small companies from organizations like the National Institute of Standards and Technology (NIST) and your local government.
What happens if I get hacked?
Act quickly:
Turn off affected computers or devices.
Call your IT support or cybersecurity pro.
Inform affected customers if their data was involved.
Learn from the incident and update your security to prevent it next time.
Should I have a cyber insurance policy?
Cyber insurance is becoming more important and affordable for small businesses. It can protect you financially if you suffer a cyber incident. Consult an insurance agent who understands digital risks.
Do regulations apply to my business?
Certain industries (healthcare, finance, etc.) have legal rules about protecting customer data. Even if no laws apply to you directly, it’s wise to treat private information carefully—reputation is everything.
How do I teach my staff about cybersecurity?
Hold short, regular training sessions explaining common threats, like phishing emails. Give examples and encourage employees to ask questions if they’re unsure about something online.